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Care Operations Manager

Company: VirtualVocations
Location: Lowell
Posted on: April 6, 2025

Job Description:

A company is looking for a Care Operations Manager (Remote).
Key Responsibilities:

Manage and coach a team of referral coordinators and ops support associates
Conduct bi-weekly quality audits to ensure high-quality patient care
Monitor team performance metrics and assist with training and hiring processes

Required Qualifications:

At least 2 years of experience managing large individual contributor teams
2+ years of experience in operations, community engagement, patient navigation, or social work
Must have a quiet, HIPAA-compliant home work environment with reliable internet
Strong understanding of cultural fluency and experience with individuals facing complex needs
Proficient in technology, including CRM databases and basic office software

Keywords: VirtualVocations, Warwick , Care Operations Manager, Executive , Lowell, Rhode Island

Click here to apply!

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